("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Collins Auction.

This Privacy Policy applies to our website, https://collinsauction.co.th/, and its associated subdomains (collectively, our "Service"). 

Definitions and key terms

For this Privacy Policy:

• Company:when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Collins Auction, 6 1 Rama IX Rd, Hua Mak, Bang Kapi District, Bangkok 10240 that is responsible for your information under this Privacy Policy.
• Country:where Collins Auction or the owners/founders of Collins Auction are based, in this case is Thailand.
• Customer:refers to the company, organization or person that signs up to use the Collins Auction Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Collins Auction and use the services.
• IP address:Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

• Cookie:means small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
• Personnel:refers to those individuals who are employed by Collins Auction or are under contract to perform a service on behalf of one of the parties.
• Personal Data:any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

• Leakage or breach of security:refers to all actions resulting in the Personal Data collected/used by Collins Auction caused damage, loss, change, unauthorized disclosure or access.
• Service: refers to the service provided by Collins Auction as described in the relative terms (if available) and on this platform.
• Third-party service:refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website:Collins Auction’s site, which can be accessed via this URL: collinsauction.co.th/.
• You:a person or entity that is registered with Collins Auction to use the Services, resulting in becoming the owner of the Personal Data collected, used or disclosed by the Company ("Data Subject”).

What Information Do We Collect?

We collect information from You when You visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

• Ordinary Personal Data related to the Data Subject such as first-last name, identification card number, birthdate, age, occupation, gender, marital status, photographs, home telephone number, mobile phone number, registered address, postal address, passport number, email, financial information for using services and purchasing products of the Company, interested content, product and/or service purchasing data and other related data.
• Systems data, meaning the data automatically collected by the company when You log in to the Company’s website, whether via cookies, webicon, file log-in and script (see additional details in the Company’s cookies policy [Link]), as well as technical data such as IP address, browser type, domain, history of visited websites, usage time, address of websites referencing data related to your searches or viewed content while using the Company’s website
• Location data, meaning data controlled from GPS, WiFi, compass, accelerometer, IP address or public posts that indicate location data.

How Do We Use The Information We Collect?

Any of the information we collect from You may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs);
• To provide and improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from You);
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
• To process transactions such as registration, payment or participation in related activities;
• To administer a contest, promotion, survey or other site feature;
• To communicate, notify and/or receive news and information from the Company or changes in the Company;
• To offer benefits and/or other services of the Company, i.e., to make recommendations and/or offers related to the products, services and promotions in support of marketing activities, as well as transactions related to the use of the Company’s services;
• To follow the purposes of the Data Subject of which the Company is informed;
• To operate the Company’s business, e.g., data analysis, inspection, new product development, service improvement or modification, service usage analysis, sales promotion activity survey, operation consideration and expansion of the Company’s business; and
• To verify and/or identify the Data Subject’s identity for accessing services via various channels or communicating with the

When do we collect customer information from third parties?

We receive some information from the third parties when You contact us. For example, when You submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest You. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services You may purchase through our platform. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for You.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether You have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what You see on the service and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about You to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

We will collect personal information that You submit to us. We may also receive personal information about You from third parties as described above.

How Do We Use Your Email Address?

The Company shall use Email Address for marketing purposes such as sending promotional documents via postal service, email and other channels as well as conduct direct marketing operations in order to increase the benefits received by the Data Subject from being a customer of the Company through the offering of related products and services.

You can also opt out of receiving communications for marketing purposes from the Company, with the exception of related and necessary communication and/or services provided to You by the Company.

Could my information be transferred to other countries?

We are incorporated in Thailand. Information collected via our website, through direct interactions with You, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world. If the destination country has an inadequate privacy standard, the Company shall ensure that the transmission or transfer of Personal Data is in legal compliance and that the necessary and appropriate privacy and remedial measures are implemented to be consistent with the confidentiality standards stipulated by the destination country’s laws, for example, ensuring that the data recipient has Personal Data security measures that are equivalent to the Company’s measures, creating a confidentiality agreement with the data recipient in the aforementioned country or, if the data recipient is a part of the affiliates, the Company may choose to create a Privacy Policy which is inspected and certified by the related authorities and ensure that the transmission or transfer of Personal Data to the overseas affiliates is incompliance with the aforementioned Privacy Policy instead of proceeding in accordance with the laws.

Is the information collected through our service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information.

Can I update or correct my information?

As a data subject, You have the following statutory rights relating to the collection, use, or disclosure of your Personal Data:

• right of access by the data subject;
• right to rectification;
• right to erasure or destruction of Personal Data;
• right of restriction of processing;
• right to object to the collection, use, or disclosure of Personal Data;
• right to withdraw consent to the collection, use, or disclosure of Personal Data;
• right to data portability; and
• right to complain when You consider that thr Company has failed to comply with the laws relating to Personal Data protection.

However, the exercising of your rights may be limited under related laws and, in certain necessary cases, the Company may refuse or not process your request to exercise rights, for example, to ensure compliance with laws or court order, for public interest, if your request could potentially cause damage to the rights or liberty of others, etc. If the Company refuses your request, the Company shall inform You of the reason for the refusal.

Specifically, the rights You have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information You receive from us, or (3) delete the personally identifiable information maintained about You on our systems, by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting You profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If You are an end user and wish to update, delete, or receive any information we have about You, You may do so by contacting the organization of which You are a customer.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates (as defined herein), or that portion of us or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about You to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to You that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide service to You and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify You.

The Company shall ensure that proper steps are taken to remove, destroy or anonymize your Personal Data according to the aforementioned data retention period.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when You place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file.

Leakage or breach of security

Please contact us immediately by referring to the ‘Contact us’ section below, if You believe that your personal data has been leaked or breached. We will, therefore, appoint the responsible person to take further action to remedy or minimize the impact of such incident.

Governing Law

The laws of Thailand, excluding its conflicts of law rules, shall govern this Privacy Policy and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when You use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about You. In any case, the Company is not responsible for the content, policies, damages or actions of any third-party website.

Cookies

We use "Cookies" to identify the areas of our website that You have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that You see on our website. Most web browsers can be set to disable the use of Cookies. However, if You disable Cookies, You may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Cookies also help to make advertising more effective. Without cookies, it's really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.

To learn more, please check the details by clinking on the link [Cookies Policy (Link)].

Advertising

Advertising keeps us and many of the websites and services You use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.

Remarketing Services

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they're “following” people around the internet by serving ads on the websites and platforms they use most.

Kids' Privacy

We do not address anyone under the age of 10. We do not knowingly collect personally identifiable information from anyone under the age of 10. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 10 without verification of parental consent, We shall promptly take steps to remove that information from our servers.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to You or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to You and You access and use them entirely at your own risk and subject to such third parties' terms and conditions. In any case, the Company is not responsible for the content, policies, damages or actions of any third-party services.

Facebook Pixel

Facebook pixel is an analytics tool that allows You to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when You use the service. Facebook pixel collects information that is held in accordance with its Privacy Policy.

Tracking Technologies

• Google Maps APIs

Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few.

Google Maps API may collect information from You and from Your Device for security purposes.

Google Maps API collects information that is held in accordance with its Privacy Policy.

• Cookies

We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or You would be required to enter your login details every time You visit our service as we would not be able to remember that You had logged in previously.

To learn more, please check the details by clinking on the link [Cookies Policy (Link)].

• Local Storage

Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

• Sessions

We use "Sessions" to identify the areas of our website that You have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

Contact Us

If You have any questions about the Company’s Privacy Policy and data collected by the Company or if You want to exercise your rights, You can contact the following:

Name: COLLINS AUCTION CO., LTD.

Address: 6 1 Rama IX Rd, Hua Mak, Bang Kapi District, Bangkok 10240 

E-mail: [email protected]

Contacting the Appropriate Authority

If You wish to submit a complaint or if You feel that the Company’s reply to your concerns are not to your satisfaction, You can contact and/or make a complaint to the Office of the Personal Data Protection Commission using the details below.

Office of the Permanent Secretary of the Ministry of Digital Economy and Society (Carrying out the duties of the Office of the Personal Data Protection Commission (PDPC Office))

Address: 20 Moo 3, Floor 6-9, Ratthaprasatphakdi Building, Government Complex Commemorating His Majesty the King's 80th Birthday Anniversary, 5 December, BE 2550 (2007), Chaeng Watthana Road, Thung Song Hong Subdistrict, Lak Si District, Bangkok 10210

Phone: 02-1416747

Email: [email protected]

Changes To Our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on our Website, and/or update the Privacy Policy modification date below.

Updated at 2023-06-20